Welcome Package

150% up to $1,500 + 150 FS

Across your first two deposits
Wagering
45× bonus
Max bet
$7.50
Max cashout
$3,500
Min deposit
$30

Contact Casino Rocket

Need help with Casino Rocket? You can contact our support team by emailing support@casino-rocket.best. We aim to make it straightforward for players in Australia to ask questions and receive practical assistance with their account or gaming experience.

Casino Rocket operates under licences issued by the Tobique Gaming Commission in New Brunswick (No. 0000064), the Comoros jurisdiction via AOFA (ALSI-202509073-FI2), and Curaçao through CGCB.
  • OperatorMetlait SRL
  • Established2020
  • GamesOver 2,000 titles
  • Providers114+ software studios

How to get in touch

For assistance, send your message to support@casino-rocket.best. Please use the email address linked to your account where possible, so the team can identify your account and handle your request more efficiently. Do not include your password or other unnecessary sensitive information in your message.

To help us understand and resolve your request faster, include your account email or username, a short description of the issue, and screenshots if relevant. If your question concerns a particular transaction or account notice, include the relevant date and any available reference information.

Support usually replies within 24 hours, although response times can vary depending on the complexity and volume of requests. If you have already contacted support, please allow time for a response before sending repeated messages about the same matter.

What we can help with

  • Account access, profile details and verification questions
  • Deposit and withdrawal queries
  • Questions about applicable bonus terms
  • Technical problems affecting the website or your account
  • Responsible gambling requests, including requests for help managing or restricting play

When contacting us about responsible gambling, explain what assistance you are seeking so your request can be directed appropriately. Please provide clear and accurate information in every message. Casino Rocket support will review your enquiry and respond with information relevant to your situation.